Wednesday, October 10, 2007

Managing to Annoy Me

My homeowner's association recently switched management companies (an embezzlement scandal will tend to do that). I didn't know about it, which was annoying -- I don't go to the HOA board meetings, but they could have at least told us about it before the first invoice came out.

The new company is a local joint -- Millenium Management. They've already managed to annoy me because:

* The name of the company features a prominent misspelling -- "Millennium" has two N's. (Though, curiously, their URL uses the correct spelling: -- which means they're basically typosquatting themselves.)

* According to their site:
"We provide the same management services offered by other HOA management companies. What sets us apart is the manner in which we provide those services."
This is actually true -- the fact that they don't give you a payment envelope in the bill certainly sets them apart.

The payment coupon also isn't perforated -- you have to cut it with scissors, knife, or maybe a piece of flint chipped to a cutting edge.

What are we, savages?

I expect that from the Federal government (I had to send them a check, for reasons I will get into some other time), but at least they give you a return envelope (even if the payment coupon didn't really fit right -- the address doesn't show without modification).

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